Bot Stories

If artificial intelligence (AI) hadn’t hit the mainstream before, it did this year. Google chief executive Sundar Pichai came through with the best sound bite, saying that the world is going from being “mobile-first” to “AI-first.” Apple squished AI into the iPhone, and Google stuck it in the Pixel. Facebook

This New Year, WhatsApp was not an option for many people to send greetings to their friends and family. To add to their woes, alternative messenger apps were also not easy to find. SEE ALSO: In an instant messaging world, a delayed response is anxiety inducing WhatsApp stopped working on

Looking back, 2016 offered real-world implementations of technologies that have been incubating in labs for years, even decades. After this past year, we can now talk about artificial intelligence, smart agents/bots, ads that react to emotion or that think, augmented reality, virtual reality, and a sensing physical world as present-day

Technology in the workplace is developing at a blistering rate. Both consumer tech and uniquely business-orientated innovations are completely changing the working environment, from the boardroom to the basement. Many innovations, such as company-wide instant messaging are now the norm, but we want more. We want our environment and our

The Machine Intelligence 3.0 landscape above was created by Shivon Zilis and James Cham. This is Part 5 of a 5-part series on 5 Disruptions to Marketing (you can start with Part 1, Part 2, Part 3, and Part 4 if you haven’t already): Digital transformation redefines “marketing” beyond the

Mobile applications from Facebook and Google dominated the new list of the year’s top apps released today by Nielsen. Not surprisingly, Facebook again grabbed the number one spot on the list, with more than 146 million average unique users per month, and 14 percent growth over last year. In fact,

Technology is changing at an incredible pace. Marketing, data analysis, HR and collaboration tools are part of our lives, and with new tools coming out daily, new terms arise all the time.  Keeping up with the newest tech jargon can be a daunting task. Even with extreme Googling, terms can

Apple has a sticky problem on its hands, and until it’s resolved, it’s a wet blanket on the experience of millions of people using iMessage and its new App Store. Stickers are like emojis you can buy or download from the iMessage App Store and share in iMessage. If you’ve perused

Access to this post expires in 12 days. For complete access to all Constellation Insights, subscribe today. This was a banner year for enterprise software that saw mega-vendors continue shifting their on-premises license business to the cloud, many major acquisitions and the continued emergence of IoT and AI as factors driving next-generation

As we advance toward 2017, a quick analysis of our connected landscape indicates that the IoT is taking a short break from destroying the internet and is now letting Mark Zuckerberg take a shot at it. All joking aside, the process of rapidly restructuring our world via technology — and

We marketers often find ourselves too busy planning budgets, managing campaigns and reporting to take the time to keep up with changes in our field. Fortunately, events like Inbound 2016 allow us get up to speed and hear about where marketing is going from the best of the best in

This past November, Microsoft launched, what it is calling, the “Industry’s First Cloud Bot-as-a-Service” platform. Bots, and more specifically conversational apps, have been a very popular subject of late with both Amazon and Google also having recent deep learning announcements. The Azure Bot Service is powered by the Microsoft Bot

With another year behind us and a new year on the horizon, digital marketers are looking ahead with excitement. As new technology, tools, and trends emerge, we thought it might be useful to ask some of the industry’s brightest thought leaders what they will be watching in the new year

The SEO landscape has changed considerably in the last 18 months – the arrival of Google’s RankBrain, specifically, has altered the process so much that now not even Google’s engineers know, 100%, how results are being influenced. And now, there’s another rising element to consider in the consumer discovery process,

Despite some significant arrivals, 2016 also failed to deliver some long-awaited technologies. And some of what we eagerly ripped the wrapping paper off proved to be a letdown. Here’s a rundown of the gifts IT didn’t get in 2016. If you want to print out a stand for your phone